Michelle L. Flaim

Michelle has been with Travelers Insurance Company for 20 years holding roles in both underwriting and claims. In her current role, Excess Managing Director for the Metro territory, she is responsible for managing underwriting, profitability, growth and retention.
Michelle holds a B.A. from Fordham University and a Master of Science in Organizational Leadership from Quinnipiac University. Michelle also holds her CPCU and AIC designations.

Michelle is passionate about giving back to others and aspires every day to live her personal mission statement of “having a profound positive impact on people she interacts with and have them know that she committed to their journey, and it is through their successes or failures that she measures her own.”
Michelle enjoys spending time with her two kids, Joshua (11) and Olivia (5), that keep her both very busy and grounded.